The Grand Island Fire Department is the first in the State of Nebraska to invest in the Enabling Language Service Anywhere (ELSA) language translation tool.It’s a new language interpreting tool that could potentially save hundreds of lives. The d…
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The Anaheim City Council has unanimously approved the addition of Spanish language interpreting services at all future City Council meetings for a one-year trial period.City staff will provide the Spanish language interpreter services during the public…
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An ambitious telephone service gives newcomers to the Greater Toronto Area in Canada access to 24/7 medical language interpretation.The Greater Toronto Area (GTA) is a major metropolitan area in Canada and 41 per cent of its population is comprised of …
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While federal regulations requiring the use of certified hospital language interpreters are clear, the data on their benefit is more or less mixed.Last April we reported on a study conducted at two pediatric ERs which revealed that mistakes with potent…
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The increased presence of trained language interpreters in hospital emergency rooms could go a long way toward reducing miscommunications and other critical errors—and doctors like Louis Hampers agree.In April we reported on a study suggesting that h…
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A 911 operator is being investigated by police after an emergency call from an elderly man who’d been viciously beaten was poorly handled.Marian Andrzejewski, a 75-year-old resident of Ottawa, was savagely assaulted by two thugs after they burst throug…
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The need for interpreters and translators is on the rise and over-the-phone language services are thriving, this thanks to a recent boom in international business transactions and a steady growth in U.S. immigration.The last few years have seen a growi…
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A 911 dispatcher in Orlando, Florida is under investigation for not transferring a Spanish-speaking caller to a language translator in a local food truck slaying Mireya Maria Averado, 65, was shot and killed during a robbery of her food truck early Sun…
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A new study suggests that having professional language translators for non-English speaking patients in hospital emergency rooms can help limit potentially dangerous miscommunication, the consequences of which could even be life threateningThe study, c…
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Is the correct terminology being used here?As reported by ABC, CNN, and hundreds of other news sources, The US Drug Enforcement Agency is seeking candidates to “translate” from African-American English to, well, some other type of English. …
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