Culture and the Michigan Fish Test

The Michigan Fish Test provides a great view into a person’s psyche and is also a great way to see their perception of the world and culture around them. You see, not everyone looks at their position within the world and within their own culture in the same way. It all depends on how your […]

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Japanese Telco to Acquire SA IT – Culture Clash?

The 31 August edition of Info Age made note of an impending acquisition of a South African IT “cloud computing” company by a Japanese Telcom.  It just so happens that the Telcom (NTT) is Asia’s largest.  The South African company is Dimension Data and also provides Cisco products to its market.  On the surface, the […]

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Japanese businesses outsourcing to the Japanese

The New York Times covers a fascinating story on how Japanese companies are outsourcing calls centres abroad in order to save costs. However, the companies used have no other choice other than to hire Japanese staff in order to deal with the clients at the end of the phone. Why? Because they cannot do without […]

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